MD Technical Resources offers a complete suite of on-demand business management software to help you improve the overall management of your professional services business. Our solutions are specifically designed for the demanding and global needs of enterprise-class services organizations.

The benefits of our Services Resource Planning solution include:

• Lower TCO — Reduced total cost of ownership results from deploying a SaaS suite for all core aspects of a project-based business, due to eliminated hardware, maintenance and IT personnel costs.
• Real-Time Visibility — With NetSuite SRP, data about customers with booked projects flows dynamically from sales to the services department; data about invoices and expenses resulting from service delivery then flows from services to the finance and sales departments. This gives everyone in the organization the real-time visibility required to deliver the best client management possible.
• Flexible and Customizable Business Processes — Redundant data entry is eliminated with the seamless integration between NetSuite and OpenAir, saving valuable time and increasing productivity. In addition, business processes are tailored around best practices for end-to-end management of service organizations and can be customized to accommodate specific business rules and workflows with NetSuite’s SuiteFlex tools.
• Metrics-Driven Management — Services organizations can manage their businesses by key metrics and be empowered to make timely, fact-based course corrections with dashboard analytics ranging from resource and project management, to key performance indicators (KPIs), graphical report snapshots, trend graphs and KPI scorecards.
• Global Support and Enterprise Scalability — NetSuite SRP offers enterprise scalability without the worry or cost of continuous uptime monitoring, system backups and performance tuning, thanks to an isolated-tenancy dedicated database, “sandbox” test environment, and 24x7 global customer support.